Frequently Asked Questions

MyDocumentDesk is an online document creation and management platform for individuals, professionals and businesses.

Our tools help you create, customise, download, store and electronically sign supported documents.

Select an available document, complete the guided questionnaire and review the information you've entered.

Once your document is ready, you can preview it and, with the necessary access, download the completed PDF.

MyDocumentDesk is designed to support a growing range of professional documents, agreements and other document creation tools.

The available collection is displayed on our website. You can currently explore our Tenancy Agreement Creator .

No. MyDocumentDesk works in your web browser.

You can use supported document tools on a desktop, laptop, tablet or mobile device without installing separate document creation software.

Yes. Supported document creators allow you to review a preview before downloading.

This gives you the opportunity to check important details and make corrections before completing your document.

Yes. Once you've completed an eligible document and have the required access, you can download it as a PDF.

After purchase, you can download and print that document again from My Documents.

Yes. Our supported document creators offer electronic signing features.

You can send a document to the relevant parties for electronic signature, track signing progress and access the signed copy where that functionality is available.

Electronic signatures are included in document access.

Electronic signatures can be legally recognised in many circumstances, but whether they are sufficient depends on the document and applicable jurisdiction.

Some documents require witnesses, physical signatures or additional legal formalities. Always check the requirements for your particular document.

Whether a document is legally valid or enforceable depends on factors including the information supplied, the applicable law, the document's purpose and how it is signed or executed.

Our platform provides document creation tools, rather than personalised legal advice. If you're unsure about your circumstances, seek advice from a qualified legal professional.

For further information, review our Terms & Conditions .

Instant download costs £2.99 for one UK document or $2.99 for one US document. Pay once for the document you select. You can print it and download it again from My Documents.

Electronic signing is included at no extra cost for supported lease and tenancy agreements.

Free email delivery remains available separately. Choose it at checkout to see the delivery time and request your document without entering card details.

Yes. A customer account allows supported documents to be stored and managed through your personal document dashboard.

You can access your dashboard from our My Documents page .

Visit My Documents and sign in to your account.

This is where you can manage your supported drafts and completed documents and access eligible downloads.

Instant download costs £2.99 for one UK document or $2.99 for one US document. Pay once for the document you select. You can print it and download it again from My Documents.

Personal information is processed to provide account management, document creation, electronic signatures, payments and support.

You can learn more about how your information is collected, used and protected in our Privacy Policy .

You can also review our Cookie Policy .

If you're having problems with documents, signing, PDF downloads, login or payments, email hello@mydocumentdesk.com .

Please include a description of the issue, the page you were using and any relevant error message. A screenshot can also help.

Please don't send passwords or complete payment card details.

You can contact our support team at hello@mydocumentdesk.com .

Alternatively, visit our Contact Us page for further details.

The website may be accessible internationally, but the suitability of individual legal document templates depends on their intended jurisdiction.

Check the country or jurisdiction supported by the particular document creator before using it.

We respect applicable mandatory consumer protection laws, including relevant protections in the customer's country of residence.