Cookie Policy
Learn how MyDocumentDesk uses cookies and similar technologies to support website functionality, document creation and your online experience.
This Cookie Policy explains how MyDocumentDesk.com uses cookies and similar technologies. It describes why these technologies may be used, the different categories of cookies and the choices available to you when using our services. Please also review our Privacy Policy for more information about how we handle personal information.
1. What Are Cookies?
Cookies are small text files that websites place on your device when you visit them.
They can help websites remember information about your visit, recognise an existing session, support account logins and provide essential functionality.
Cookies may be set by the website you are visiting, known as first-party cookies, or by third-party services integrated into the website.
2. How We Use Cookies
Cookies and similar technologies may be used on MyDocumentDesk to support the following purposes:
- Maintaining customer login sessions and account access.
- Supporting document creation, saving and related website functions.
- Helping protect the website against unauthorised activity.
- Supporting secure payment processing where required.
- Remembering applicable website and privacy preferences.
- Understanding website performance, where optional analytics technologies are enabled.
- Supporting advertising measurement, where such tools are used and the required consent is obtained.
3. Types of Cookies
Depending on the services and features enabled on our website, cookies may fall into the following categories.
Strictly Necessary Cookies
These cookies are required for functions such as account authentication, security and services you specifically request. They do not require cookie consent where the relevant legal exemption applies.
Functional Cookies
These may remember optional settings and preferences to make your experience more convenient. Where they are not strictly necessary, they require consent.
Analytics Cookies
Where enabled, these help measure visits, understand how the website is used and identify opportunities for improvement. Non-essential analytics cookies require consent.
Marketing Cookies
If advertising or conversion tracking services are used, these technologies may help measure campaigns and advertising performance. They require consent where applicable.
4. Account and Document Cookies
MyDocumentDesk uses WordPress-based website functionality to provide customer accounts and document services.
Cookies may be used to maintain an authenticated session, remember necessary session details and support access to customer account functions.
These technologies help support the operation of our online document tools, including account-based document management.
5. Payment Processing Cookies
MyDocumentDesk uses Stripe for supported online payments and purchase services.
Stripe may use cookies or similar technologies for payment security, fraud prevention, authentication and transaction processing.
Some payment-related technologies may be strictly necessary to provide the payment service you request.
You can learn more about Stripe's privacy practices at: stripe.com/privacy .
6. Analytics and Advertising
We may use website analytics or advertising measurement technologies to understand how visitors use our website and how marketing campaigns perform.
Where these technologies use non-essential cookies or access information stored on your device, we will obtain the required consent before activating them.
Declining optional cookies should not prevent you from using the website's essential functions.
7. Session and Persistent Cookies
Session Cookies
Session cookies are generally temporary and are commonly removed when your browser session ends.
Persistent Cookies
Persistent cookies remain on your device for a defined period or until they are deleted, depending on their purpose and configuration.
The duration of individual cookies depends on the relevant service and its settings.
8. Managing Your Cookie Preferences
You can control cookies through your browser settings. Most browsers allow you to view, delete or block cookies.
Where MyDocumentDesk offers an on-site cookie preference control, you can use it to accept, reject or withdraw consent for optional cookies.
Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.
Blocking strictly necessary cookies through your browser may cause some website functions, including account login, to stop working correctly.
Please note: Deleting cookies may sign you out of your account or reset certain website preferences.
9. Third-Party Services
Some features on MyDocumentDesk rely on external service providers.
These may include payment processing, website security, analytics or advertising technology providers.
Such services may use cookies or similar technologies in connection with the relevant feature.
Their processing activities may also be governed by their own privacy policies.
10. Your Privacy and Personal Data
Where information collected through cookies can identify an individual, the processing of that information may also be subject to applicable data protection laws.
For more information about how we collect, use and protect personal information, please read our Privacy Policy .
You may also contact us to exercise applicable data protection rights.
11. Changes to This Cookie Policy
We may update this Cookie Policy to reflect changes to our website, technology, service providers or applicable legal requirements.
Where changes are made, we will update the revision date shown at the top of this page.
12. Contact Us
If you have any questions about this Cookie Policy, our use of cookies or your privacy choices, please contact us.
Email: hello@mydocumentdesk.com
Address: 132 Wheatley Lane, Barrowford, BB9 6QJ, United Kingdom.
Questions About Your Privacy?
Our team can help with questions about cookies, account information and privacy-related requests.
BB9 6QJ, United Kingdom